![]() Maids also clean structures of the house, such as statues or tables.įor maids, different messes require different amounts of cleaning. This includes bathrooms, kitchens, bedrooms, and any place within a home that requires upkeep. By “on the house”, I’m talking about the rooms and structures that occupy a home. While housekeepers work “around the house”, maids work “on the house”. Housekeepers, on the other hand, generally run errands and perform routine tasks for their customers, while also performing the tasks of a maid.īecause maids are different from housekeepers, it’s important to recognize the exact services each one provides. On one hand, maids offer services that focus on the upkeep of their customer’s houses. The biggest differences between a housekeeper and a maid are the prices they charge, the types of work they do, and their availability. If you’re looking to hire a housekeeper or a maid, or looking to work in these positions yourself, this article will provide you with all the information you need. Using my experiences, I will explain the differences between a housekeeper and a maid. Although not brought to every room, carpet shampooers and ozone machines can be brought to rooms that require extra cleaning attention.By taking the time to read this article, it’s clear, you’re looking for someone with experience and honesty, someone who is able to answer your cleaning business questions. The cart also holds a vacuum cleaner, broom and trash bag. Carts are stocked with chemicals and cleaning supplies to clean surfaces in guest rooms and bathrooms. Room attendants generally use a cart to hold their tools and supplies so they can bring the necessary equipment with them to each room. Laundry and public space attendants may work any shift. Turn-down attendants are scheduled for evening shifts, so they can perform nightly turn down in guest rooms. The housekeeping schedule revolves around guest occupancy, so housekeeping departments are at their busiest between guest check-out in the morning and check-in in the afternoon. Day shift housekeepers are typically room attendants who begin cleaning rooms in the morning. Hotel housekeeping departments operate 24 hours each day, but the majority of employees work during the day. The housekeeping department's full size is based on the rooms per housekeeper per day formula, but daily scheduling depends on occupied rooms and/or special projects. The number of full-time employees is generally based on the average number of rooms one housekeeper can clean in one shift. The number of employees is relative to the size of the hotel, and may be a combination of full-time hotel employees and temporary leased labor. The housekeeping department is often the largest employee department in the hotel. In some hotels, the office personnel are responsible for managing lost and found items. In addition, other housekeeping employees run the department office by answering phones and dispatching attendants. Housekeeping departments also have supervisors who inspect work and several types of line staff, including room attendants, laundry attendants, turn-down attendants and public space attendants. This employee is responsible for managing the department and its employees. The department will generally have a director of housekeeping, sometimes called the executive housekeeper. Housekeeping departments include a variety of job titles. ![]() At some hotels, housekeepers are responsible for minibar inventory and room service. Housekeeping departments often manage laundry operations, which includes washing linens as well as employee uniforms. Although usually associated with cleaning and sanitizing guest rooms, housekeepers are also responsible for other areas, such as public restrooms, convention space and offices. ![]() Housekeeping works closely with front desk operations to communicate when rooms are clean and ready for guests to occupy. The primary role of the hotel's housekeeping department is cleaning guest rooms. ![]()
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